At Salomon Sportstyle Shop, we approach your privacy with the same commitment to excellence that defines our performance gear. This policy outlines how we collect, use, and protect your personal information as you explore our collection of adventure-ready products.

1. Information We Collect

To enhance your shopping experience and provide seamless service, we collect the following information:

Personal Information

  • Contact Details: Name, email address, shipping address, and phone number
  • Payment Information: Credit/debit card details (processed securely through PCI-DSS compliant systems), PayPal account information
  • Account Data: Username, password, and preferences for registered users
  • Order History: Purchase records and product preferences

Technical Information

  • Device Data: IP address, browser type, operating system, and device information
  • Usage Data: Pages visited, products viewed, time spent on site, and referral sources
  • Location Data: General geographic location for currency conversion and shipping calculations

2. How We Use Your Information

Your data fuels our mission to provide world-class service to global adventurers:

  • Order Processing: To process payments, arrange shipping, and provide order updates
  • Customer Service: To respond to inquiries and provide support through [email protected]
  • Personalization: To recommend products matching your adventure style (Accessories, Hiking gear, Running equipment, etc.)
  • Site Improvement: To optimize our website performance and user experience
  • Security: To monitor for fraudulent activity and protect your account
  • Global Operations: To handle currency conversion and international shipping

3. Data Sharing and Disclosure

We treat your data with the same respect we have for the trails we explore:

  • Service Providers: We share necessary information with payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT service providers under strict confidentiality agreements
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: In the event of merger or acquisition, customer information may be transferred to the new owners
  • Never Sold: We do not sell your personal information to third parties for marketing purposes

4. International Data Transfers

As a global brand shipping worldwide (excluding some Asian countries and remote regions), your data may be processed in various locations. We ensure all transfers comply with international data protection standards and implement appropriate safeguards for cross-border data processing.

5. Data Storage and Security

We protect your data with the same reliability built into our performance gear:

  • Encryption: Industry-standard SSL encryption for all data transmissions
  • Secure Storage: Payment data stored using secure tokenization technology
  • Limited Retention: We retain personal data only as long as necessary for business purposes or as required by law
  • PCI Compliance: Our payment processing meets PCI-DSS standards
  • Server Security: Your payment information is never stored on our servers

6. Your Rights and Choices

You have control over your personal information:

  • Access & Correction: Review and update your account information through your profile settings
  • Data Portability: Request a copy of your personal data in a machine-readable format
  • Deletion: Request deletion of your personal data, subject to legal obligations
  • Marketing Preferences: Opt-out of marketing communications at any time
  • Account Management: Delete your account entirely through account settings

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Types of Cookies We Use

  • Essential Cookies: Required for site functionality, shopping cart, and checkout processes
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to display relevant ads for our adventure gear

You can control cookie preferences through your browser settings. Note that disabling some cookies may affect site functionality.

8. Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to registered users. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Information

For privacy-related questions or to exercise your rights, contact our adventure-savvy team:

Email: [email protected]

Address: 2677 Green Gate Lane, Baltimore, US 21201

We’re committed to resolving any concerns quickly and effectively, getting you back to what matters—your next adventure.

Salomon Sportstyle Shop – Equipping Adventurers Worldwide