Term and Conditions

Welcome to Salomon Sportstyle Shop! These Terms and Conditions govern your use of our website, exercisewearshop.com, and your purchases of our high-performance adventure gear. By accessing our site and making a purchase, you agree to these terms. Our policies are designed to reflect our commitment to reliability, efficiency, and your satisfaction—just like our products.

2. User Obligations and Responsibilities

2.1 Account Registration

To place an order, you may need to create an account. You are responsible for:

• Providing accurate and up-to-date information.
• Maintaining the confidentiality of your account credentials.
• Notifying us immediately of any unauthorized use of your account.

2.2 Prohibited Activities

You agree not to:

• Use the website for any illegal or unauthorized purpose.
• Attempt to gain unauthorized access to our systems or data.
• Submit false or misleading information during checkout or returns.

3. Products and Services

3.1 Product Descriptions

We offer a range of adventure gear, including:

• Accessories, Backpacks, Bags & Packs, Bottoms, Clothing, Headwear, Jackets, and Hydration products.
• Products designed for activities like Hiking, Gravel Running, and Everyday use.

We strive to provide accurate product descriptions and images, but slight variations may occur.

3.2 Product Availability

All items are subject to availability. If a product is out of stock, we will notify you and offer a refund or alternative.

3.3 Non-Returnable Items

For safety and hygiene, the following cannot be returned:

• Hydration Flasks & Reservoirs
• Headwear (e.g., hats and caps)
• Items showing signs of wear or without original tags/packaging

4. Orders and Payment

4.1 Order Processing

Orders are processed within 1-2 business days after payment confirmation. You will receive a tracking number once your order ships.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is required in full at the time of purchase. All transactions are secured with encryption.

4.3 Shipping

Shipping Methods:

• Standard Shipping: DHL or FedEx, $12.95, delivered within 10-15 business days after shipping.
• Free Shipping: EMS, free on orders over $50, delivered within 15-25 business days after shipping.

International Shipping: We ship globally, excluding some Asian countries and remote regions. Customers are responsible for customs duties and import taxes.

5. Returns and Exchanges

5.1 Return Policy

We accept returns and exchanges within 15 days of delivery. Items must be:

• In original, unused condition.
• With all original tags and packaging.
• Accompanied by the original receipt or proof of purchase.

5.2 Return Process

To initiate a return:

1. Email us at [email protected] with your order number and reason for return.
2. Pack the items securely with all original materials.
3. Ship to: Salomon Sportstyle Shop Returns, 2677 Green Gate Lane, Baltimore, US 21201.

Return shipping costs are the customer’s responsibility unless the return is due to our error.

5.3 Refunds and Exchanges

Refunds are processed to the original payment method within 3-5 business days of receipt. Exchanges are shipped within 2-3 business days. Original shipping costs are non-refundable.

6. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Salomon Sportstyle Shop or its licensors. You may not use, reproduce, or distribute any content without our prior written permission.

7. Limitation of Liability

Salomon Sportstyle Shop is not liable for:

• Any indirect, incidental, or consequential damages arising from your use of our products or website.
• Delays in shipping due to unforeseen circumstances (e.g., weather, customs delays).
• Misuse of products beyond their intended purpose.

Our total liability to you shall not exceed the purchase price of the product in question.

8. Privacy and Data Protection

We respect your privacy. Our Privacy Policy (available on our website) outlines how we collect, use, and protect your personal data. By using our site, you consent to these practices.

9. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved in the courts of Baltimore, Maryland.

10. Changes to Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the site constitutes acceptance of the revised terms.

11. Contact Us